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The Ontario Heritage Trust welcomes service animals and support persons assisting people with disabilities onto its sites and properties.

Guide dogs and other service animals accompanying persons with disabilities are welcome on all Trust premises that are open to the public or other third parties. The Trust acknowledges that these animals are not pets, but are considered working animals and are used by people with disabilities to overcome barriers – similar to assistive devices, such as white canes or wheelchairs.

The Trust is committed to welcoming people with disabilities who are accompanied by support persons. Any person with a disability who is accompanied by a support person will be allowed to enter any of the properties owned and operated by the Trust with his or her support person. When a person with a disability is accompanied by a support person, the Trust will ensure that the support person and the person with a disability remain together at all times. At no time will a person with a disability who is accompanied by a support person be prevented from having access to his or her support person while on any Trust premises.

The Trust does not charge a fee for admission to its sites for any person serving as a support person/caregiver.

To protect the health and safety of persons with disabilities, or the health and safety of others, Trust staff will use discretion when requiring a person with a physical disability to be accompanied by a support person/caregiver during a visit to the premises. On rare occasions, a manager may determine that a support person is required. In these instances, a manager may suggest appropriate alternatives and provide assistance.