Ontario Heritage Trust Accessibility Plan


On January 1, 2012, the Ontario Public Service (OPS) published a Multi-Year Accessibility Plan (MYAP). The MYAP includes the following commitment:

    The OPS endeavours to demonstrate leadership for accessibility in Ontario. Our goal is to ensure accessibility for our employees and the public we service in our services, products and facilities.

The Ontario Heritage Trust Accessibility Plan builds on this commitment and the regulatory MYAP framework in order to outline how we will contribute to a barrier-free Ontario by 2025.

The Ontario Heritage Trust (referred to as the “Trust”)

The Ontario Heritage Trust, established in 1967, is the province’s heritage agency, with a statutory responsibility to identify, preserve, protect and promote cultural and natural heritage across the province.

The Trust’s activities and programs support the preservation of Ontario’s heritage as a living legacy. The agency identifies as the heritage trustee and steward for the people of Ontario; an adviser for heritage conservation; a centre for heritage information and education; and a significant promoter of Ontario’s natural and cultural heritage.

The Trust’s mandate, as the province’s heritage agency, is set out in the Ontario Heritage Act.

The Trust’s role is to:

    Identify, protect, renew and promote Ontario’s rich and diverse cultural and natural heritage that has influenced and continues to shape our society for the benefit of present and future generations.

The Ontario Heritage Trust strives to provide its goods and services in a way that respects the dignity and independence of all people, including people with disabilities. The Trust is committed to giving people with disabilities the same opportunity to access our goods and services, thus allowing them to benefit from the same services, in the same place and in a similar manner, as other customers.


The Trust’s accessibility commitments apply to its corporate operations, public programs, museum sites and to all business enterprises operated by the Trust.

Modification to this or other policies

The Ontario Heritage Trust is committed to developing customer service policies that respect and promote the dignity and independence of people with disabilities. Therefore, no changes will be made to this policy before considering the impact on people with disabilities. Any policy of the Ontario Heritage Trust that does not respect and promote the dignity and independence of people with disabilities will be modified or removed.

Revision dates

January 2022
October 2015
July 2015
March 2015
October 2014